CIC contact centre number and adress to send the FSW applications

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CIC Call Centre Services

The Call Centre can answer questions, in English and French, about Citizenship and Immigration (CIC) services and programs, or applications in process inside Canada.
Call Centre telephone number: 1-888-242‑2100

• Automated telephone service (available 24 hours a day, 7 days a week)
  If you have a touch-tone telephone, you can listen to prerecorded information about CIC programs, order application kits, and check the status of your application.
• Call Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays.
  You must choose one of the first five recorded options before you can speak to an agent.
  
  
  Note that agents cannot:
  

  • answer questions about application status once it is sent to a Canadian visa office outside Canada,
  • make decisions on applications, or
  • help process applications more quickly.

If you are deaf or hard of hearing, or you have a speech impediment and use a text telephone, you can access the TTY service from 8 a.m. to 4 p.m. your local time by calling 1-888-576‑8502.

Case Processing Centre: Sydney, Nova Scotia – Mailing addresses

Citizenship

Mail address
CPC-Sydney
P.O Box 12,000
Sydney, NS
B1P 7C2
Grants
CPC-Sydney
P.O. Box 7000
Sydney, NS
B1P 6V6
Proof of citizenship
CPC-Sydney
P.O. Box 10000
Sydney, NS
B1P 7C1
Searches
CPC-Sydney
P.O. Box 10010
Sydney, NS
B1P 7C1
Courier address
CPC-Sydney
47 - 49 Dorchester Street
Sydney, NS
B1P 5Z2

Permanent Resident Cards

Mail address
P.O. Box 10020
Sydney, NS
B1P 7C1
For correspondence
P.O. Box 9000
Sydney, NS
B1P 6K7
Courier address
47 – 49 Dorchester Street
Sydney, NS
B1P 5Z2

Economic Classes

Centralized Intake Office – Federal Skilled Worker (FSW)
P.O. BOX 7500
Sydney, NS  B1P 0A9
Canada
Centralized Intake Office – Provincial Nominee Program (PNP)
P.O. BOX 1450
Sydney, NS  B1P 6K5
Canada
Centralized Intake Office – Immigrant Investor Program (IIP)
P.O. BOX 8500
Sydney, NS  B1P 0C4
Canada
Centralized Intake Office – Canadian Experience Class (CEC)
P.O. BOX 4000
Sydney, NS  B1P 1J3
Canada
Centralized Intake Office – Quebec Skilled Workers (QSW)
P.O. BOX 8888
Sydney, NS  B1P 0C9
Canada
Centralized Intake Office – Self Employed (SE)
P.O. Box 7200
Sydney, NS  B1P 0E9
Canada
Centralized Intake Office – Quebec Business Class (QBC)
P.O. Box 7100
Sydney, NS  B1P 0E8
Canada
How to Contact the Centralized Intake Office

Federal skilled workers who applied to the CIO and have a request for case information may contact the Client Service Unit (CSU). Note that if your application has already been sent to the visa office for processing, the CIO will not be able to help you.

You will not receive a reply to your email if:

• you have not already applied as a federal skilled worker;
• you are not authorized by the applicant to receive personal information;
• you applied within the last six weeks; or
• your enquiry concerns a topic other than your case.

Please do not send the same enquiry more than once. You can reach the CSU at CIO‑Sydney‑Search‑Enquiry@cic.gc.ca.

Courier address 
Centralized Intake Office
49 Dorchester Street
Sydney, Nova Scotia  B1P 5Z2
Canada

Immigrant Investor Program

Citizenship and Immigration
IIP
Centralized Intake Office
PO Box 8500
Sydney, Nova Scotia
B1P 0C9
Canada